JG Civil delivers infrastructure works and specialises in larger sub-divisions operating in Rodney, North Shore and Auckland Central and West, in New Zealand.
Neville Robertson, Engineer/Surveyor at JG Civil, is responsible for the set out of the works, preparation of as-built detail and progress claims, previously he would outsource the set out and would have to wait for the external supplier to complete this and provide information.
On the advice of his hardware supplier, Mr Robertson engaged with Position Partners to implement MAGNET Office software into his workflow.
“We used to outsource this work but decided to do it internally. We now use MAGNET office to set out the roading strings and do the as-built files for the project,” said Mr Robertson.
“MAGNET Office works well and has integrated seamlessly with our Sokkia and Topcon handheld GPS,”
MAGNET Office allows JG Civil to reduce need for outsourcing
Mr Robertson has found that implementing the MAGNET Office software has saved JG Civil time and money because they can do work that they used to outsource internally.
“We used to have to wait for external supplier to set out and provide information, by doing this ourselves it made the workflow more efficient,” said Neville Robertson, Engineer/Surveyor, JG Civil.
“MAGNET Office also gives us the ability to access data/information in the field without returning to the office saves time and money and we find that very useful.”
Service and support offered crucial
Having a dedicated Customer Success Manager from Position Partners is important to Mr Robertson and access to service and support is a crucial part of his decision-making process when purchasing new technology.
Mr Robertson has found the main benefit to having access to a dedicated Customer Success Manager is the ability to send a quick email if he has a question and receiving a prompt response as well as a solution to any issues his team might be facing.
“We also received training, and it was easy to apply the training when working in the field,” said Mr Robertson.
“We happy with MAGNET Office and will continue to renew our licenses.”