Mining services provider BUMA offers comprehensive end-to-end services to its clients throughout Queensland. With a focus on safety and collaboration, the Company has rapidly expanded its use of operational technology in recent years, tailored to meet the unique requirements of each client and project. Jack Walker leads Operational Technology initiatives across BUMA sites, providing solutions and offering comprehensive support for technology incorporated into the day to day running of a site. “As a mining services provider we partner with our clients over the long term and our commitment is to deliver on their evolving objectives,” he says. BUMA’s scope and scale of operations are varied and dynamic, offering tailored mining service solutions to clients. These range from comprehensive

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Product Support Technician
Archerfield, QLD

Aptella is seeking a Product Support Technician to spearhead and optimize remote support services encompassing Operational Technology (OT). This role entails leading the support team’s development and executing service strategies to ensure our customer achieve maximum benefit from OT platforms. Utilising state-of-the-art technology to monitor fleet performance and high-precision machine guidance, the role requires an analytical and problem-solving mindset crucial for troubleshooting issues and aiding customers in achieving their objectives. This is a full-time permanent role based at our Archerfield Office. Key Responsibilities: Provide effective leadership to the support teams facilitating customer support Oversee communications and relations with the onsite Technical Services team, emphasising support and preventive maintenance Manage the supply of resources, parts, and equipment for planned and

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